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If you have not received your verification email

The email should be delivered in a few minutes but if you don’t receive it, please check your Spam/Junk folder.

The email will be entitled ‘Confirm your email address’ and will come from one of the following email addresses depending on which Council you have applied to:

If you move the email into your Inbox all future emails will appear there automatically.

I still can't find my email

If you cannot find your confirmation email in your Inbox or in your Spam/Junk folder then please follow these steps:

  • Click 'Forgotten your account details'
  • Enter your email address and request a password reset

A new email will be sent to you that will allow you to confirm your email address and reset your password.