Accessibility statement for Kent Homechoice

This accessibility statement applies to www.kenthomechoice.org.uk.

This website is run by Locata Housing Services on behalf of Kent Homechoice. We want as many people as possible to be able to use this website. For example, that means you should be able to:

·        change colours, contrast levels and fonts

·        zoom in up to 300% without the text spilling off the screen

·        navigate most of the website using just a keyboard

·        navigate most of the website using speech recognition software

·        listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

·        you cannot modify the line height or spacing of text.

·        the filters on the View homes page are not fully accessible if zoomed in greater than 200%

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

·        email kenthomechoice@dover.gov.uk

We will consider your request and get back to you within 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact kenthomechoice@dover.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Please refer to the Council’s website for further information on the accessibility services in place.  Further information about contacting each Council is available here.

Technical information about this website’s accessibility

Kent Homechoice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The filters on the View homes page are not fully accessible if zoomed in greater than 200% as the content flows off of the visible page.

Preparation of this accessibility statement

This statement was prepared on 6th May 2021. It was last reviewed on 6th May 2021.

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible Kenthomechoice.org.uk is.

This website was last tested for accessibility on 3rd May 2021. The test was carried out by Dover District Council using siteimprove.com. Siteimprove is a SaaS solution for helping to improve the quality and accessibility of a website.